Privacy Policy

Presto Movers has been serving Los Angeles homeowners and businesses since 2007. This Privacy Policy governs all information collected through our website at prestomovers.net, through our phone line at 888-678-6151, and through email at info@prestomovers.net.

We are fully insured, bonded, and DOT-compliant. That same standard of accountability applies to how we handle your data. If you have questions at any point, contact us directly with any questions - we keep those channels simple and responsive.

You can also find answers to common questions about our moving services if you'd like to learn more before reaching out.

When you fill out a quote form, send an email, or call our office, you may share personally identifiable information (PII) - details that identify a specific person, such as your name, phone number, email address, and move-related details like pickup and delivery addresses.

Here's what that looks like in practice for a Los Angeles move: a customer in Pasadena fills out our online form with a name, phone number, current address, and destination ZIP code. That's it. We don't ask for more than what's necessary to respond and schedule your service.

We may also collect basic technical data - browser type, device type, and general geographic region - automatically when you visit our website. This data does not identify you personally.

Information you submit is used to:

If you've booked a move and we need to reach you about a scheduling change - that's the kind of communication you'll hear from us.

A cookie policy explains how a website tracks visitor behavior using small data files stored in your browser. We use standard cookies to keep the site running smoothly and to understand general traffic patterns.

These may include session cookies (temporary, deleted when you close your browser) and persistent cookies (stored longer to remember preferences). We may use analytics tools - such as Google Analytics - to see how visitors navigate the site. That data is aggregated. It does not identify you personally.

You can adjust cookie settings in your browser at any time.

Third-party disclosure refers to sharing customer information with outside companies. We limit this strictly. Third parties we may work with include:

These providers access only the minimum information needed to perform their function. We do not authorize them to use your data for their own purposes.

We comply with applicable federal privacy standards, including the Children's Online Privacy Protection Act (COPPA). Please also review our Terms of Service for full usage details.

Opt-out rights give you the ability to request that your personal data not be used for certain purposes, or to ask that we delete it entirely. Here's how that works with Presto Movers:

Send requests to info@prestomovers.net or call 888-678-6151. We will respond promptly.

California residents have additional rights under the California Consumer Privacy Act (CCPA) rights. If you're located in the Los Angeles area or anywhere in California, those protections apply to you by default.

Data retention refers to how long we store customer information after an inquiry or move is completed. We retain records for a reasonable period to address any follow-up questions, service issues, or legal requirements. Once that window has passed, information is deleted or de-identified. We don't hold onto data we no longer need.

We do not knowingly collect personal information from anyone under 13 years of age. If we learn that we've received data from a child under 13, we will delete it promptly. Contact us at info@prestomovers.net if you believe this has occurred.

If we update this Privacy Policy, we'll post the revised version here with a new "Last Updated" date at the top of the page. Continued use of our website after changes are posted means you've acknowledged the updated terms. We recommend checking this page periodically.

We serve customers across Greater Los Angeles including Santa Monica, Long Beach, Pasadena, Burbank, and the Inland Empire. Privacy questions get the same attention as any other inquiry. Reach out anytime.